When someone makes a mistake in the workplace, when is the ideal time to counsel them?

Counseling someone right after an incident occurs is the most effective approach for several reasons. This immediate feedback allows the individual to better connect their actions with the consequences of those actions. Timing is crucial in learning; when a mistake is addressed promptly, the context and details of the incident are still fresh in the person's mind. This approach not only helps in clarifying any misunderstandings but also reinforces the behavior you want to correct or improve upon.

Additionally, addressing issues soon after they arise shows that you value accountability and prompt communication, which can foster a culture of openness and growth in the workplace. This method promotes learning and adjustment in real time, making it more likely that the individual will understand the mistake and work to improve in the future.